Available on Amazon globally in multiple formats
Soon
Winning Customer Trust and
Transforming Experience
In The Power of Digital Identity, Rakesh Soni distills over two decades of real-world experience helping global enterprises manage identity for more than a billion users. Drawing on LoginRadius' journey and customer stories, he explains why most organizations struggle with fragmented systems, rising security threats, and inconsistent user experiences—and how a modern CIAM strategy can change that.
This isn't just a technical manual. It's a practical playbook for product leaders, CISOs, developers, and business executives who want to unify login experiences. From aligning CIAM with growth metrics to navigating build vs. buy decisions, it's packed with actionable insights, real-world patterns, and a strategic lens on what identity should look like in modern product ecosystems.
If identity is part of your roadmap, this is the guide you wish you had.



"Too many books focus on the technical side of CIAM. This one zooms out and shows how identity is deeply tied to customer trust, regulatory resilience, and long-term strategy. Every CISO and CPO should read it."
— Priya D., Chief Privacy Officer, Global Retail Brand
"This book reads like a field guide from someone who’s spent a decade in the trenches. It’s sharp, informed, and refreshingly honest about what most companies are doing wrong with identity."
— James L., Former CIO, Fortune 500 Fintech
"What Clayton Christensen did for disruption, Soni does for identity. He shows how CIAM is more than a login system—it’s a competitive edge."
— Kara B., Editor-at-Large, Tech & Trust Weekly
"I’m relatively early in my career, but I’ve worked on enough login and registration flows to know how messy it gets. Reading this helped me see the bigger picture: why CIAM matters and how it's tied to growth. I even passed it to my product lead."
— Lana K., Software Engineer, SaaS Startup
"Some of Soni’s takes are provocative—particularly his criticism of how CIAM is treated in most boardrooms. But even where I disagreed, I found myself thinking harder about how we structure identity across teams."
— Melissa G., Director of Digital Strategy, Financial Services
"If you’re looking for code samples or platform comparisons, this isn’t it. But if you're in the C-suite or working toward it, this will help you think more clearly about identity as a business issue—not just a technology choice."
— Tom C., Head of Architecture, Fortune 100 Bank
"Too often, we build identity infrastructure like it’s an afterthought. Soni makes a powerful case for flipping that mindset. I’m already using a few of these ideas in how I pitch CIAM internally."
— Nina L., Director of Product Security, HealthTech
"I didn’t expect a book about identity to make me rethink our entire digital strategy. But here we are. This book helped me connect the dots between what our devs are building and what our customers are feeling."
— Jeff R., VP Digital Experience, Retail Brand
"Too many books focus on the technical side of CIAM. This one zooms out and shows how identity is deeply tied to customer trust, regulatory resilience, and long-term strategy. Every CISO and CPO should read it."
— Priya D., Chief Privacy Officer, Global Retail Brand
"This book reads like a field guide from someone who’s spent a decade in the trenches. It’s sharp, informed, and refreshingly honest about what most companies are doing wrong with identity."
— James L., Former CIO, Fortune 500 Fintech
"What Clayton Christensen did for disruption, Soni does for identity. He shows how CIAM is more than a login system—it’s a competitive edge."
— Kara B., Editor-at-Large, Tech & Trust Weekly
"I’m relatively early in my career, but I’ve worked on enough login and registration flows to know how messy it gets. Reading this helped me see the bigger picture: why CIAM matters and how it's tied to growth. I even passed it to my product lead."
— Lana K., Software Engineer, SaaS Startup
"Some of Soni’s takes are provocative—particularly his criticism of how CIAM is treated in most boardrooms. But even where I disagreed, I found myself thinking harder about how we structure identity across teams."
— Melissa G., Director of Digital Strategy, Financial Services
"If you’re looking for code samples or platform comparisons, this isn’t it. But if you're in the C-suite or working toward it, this will help you think more clearly about identity as a business issue—not just a technology choice."
— Tom C., Head of Architecture, Fortune 100 Bank
"Too often, we build identity infrastructure like it’s an afterthought. Soni makes a powerful case for flipping that mindset. I’m already using a few of these ideas in how I pitch CIAM internally."
— Nina L., Director of Product Security, HealthTech
"I didn’t expect a book about identity to make me rethink our entire digital strategy. But here we are. This book helped me connect the dots between what our devs are building and what our customers are feeling."
— Jeff R., VP Digital Experience, Retail Brand

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